Contact Us
We’re Here to Help You Travel Better
At Horizon Hoppers Travel Ltd, our priority is to make every step of your travel experience seamless — from your first enquiry to your return home. Whether you have questions about your booking, need help planning your next trip, or want to discuss partnership opportunities, our team is here to assist you.
Phone: +44 020 3355 2545
Customer Support Hours
Our customer service team is available to help you during the following hours:
Monday – Friday: 8:00 AM – 8:00 PM (UK Time)
Saturday – Sunday: 09:00 AM – 6:00 PM (UK Time)
If you contact us outside these hours, please leave us an email or message — we aim to respond within 24 hours.
Email: info@horizonhopperstravel.co.uk / support@horizonhopperstravel.co.uk
Emergency Assistance
If you are currently travelling and require urgent support, please call our 24-hour emergency helpline listed on your booking confirmation or ATOL Certificate. For non-urgent enquiries, please email us, and we’ll get back to you as soon as possible.
Feedback & Complaints
We value your feedback as it helps us continuously improve our service. If you’d like to share your experience or raise a concern, please email feedback@horizonhopperstravel.co.uk — we’re committed to resolving all matters fairly and promptly.
Partnerships & Business Enquiries
We welcome collaborations with airlines, travel suppliers, and corporate clients. For partnership or business opportunities, please contact:
partners@horizonhopperstravel.co.uk
Head Office
Horizon Hoppers Travel Ltd
Company No: 15703577 ATOL No: 12667
Registered Office: 61, Longfellow Road London, E17 8DP, United Kingdom
Website: agents.horizonhopperstravel.co.uk
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